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                HOW TO ORDER

                CALL: 0870 766 2830  and we will be able to help you make your choice
                EMAIL: 
                sales@trackandfieldsports.co.uk and we immediately receive your request
                VISIT OUR WEBSITE AT: www.trackandfieldsports.co.uk  and choose your item online

                Track & Field Sports Ltd, PO Box 1124, Newcastle upon Tyne, NE99 2XN 

                Order now online or call us on our sales helpline 0870 766 2830 to order

                Or fax your order and payment details to 0191 406 7561

                Prices listed below are exclusive of VAT and delivery


                Track & Field Sports Ltd, VAT No. 860 0772 35

                Registered Office: 17a Bell Villas, Ponteland, Newcastle upon Tyne NE20 9BD

                Company Registered in England  No. 05451635

                TERMS AND CONDITIONS OF SALE

                NEW CUSTOMERS: New customers wishing to place orders on credit terms must apply to Track & Field Sports Limited (The Company) with the name and address of their bankers. The Company reserves the right to supply subject to satisfactory credit references. If payment is required before delivery the online store can provide an invoice and payment can be made online (SSL) or we will send a Pro-Forma invoice for that purpose, which will be valid for 3 months from the date of issue.

                HOW TO ORDER:
                Orders may be placed by the internet, phone, fax, e-mail or in writing. Orders from local authorities or schools should be on official local authority order forms, an official purchase order number must be quoted and the order must be signed by an authorised buyer. All orders placed will be acknowledged by fax, post or email.
                PRICES: Although we will maintain printed prices for as long as possible, the Company reserves the right to change prices without prior notice and those charged will be prices ruling at date of despatch. All prices are ex-works. FOB, C&F and CIF prices are available on request.

                PAYMENT:
                Accounts are payable to Track & Field Sports Limited, PO Box 1124, Newcastle upon Tyne NE99 2XN or, by telegraphic transfer / bankers draft, to Lloyds TSB, High Street, Gosforth, Newcastle, for the credit of Track & Field Sports Limited Sort 30-93-55 A/C 2612243. Remittance advice notes should state account number, invoice number and amount.
                Note: (i) Letters of credit must be made out in the name of Track & Field Sports Limited, and confirmed on a bank in the United Kingdom. Payment is due 30 days after the date of invoice and the Company reserves the right to charge interest on late payments at 4% above the Bank of England base rate. (ii) For customers who do not hold a credit account with the Company payments may be made either by credit card or by cheque.

                CARRIAGE & PACKING
                : Carriage and packing will be charged extra.

                VALUE ADDED TAX
                : The prices listed in this booklet/website are exclusive of VAT. VAT will be added to orders delivered to EC address unless proof of export can be provided within one month or, for non-UK EC customers, a valid VAT number can be provided.

                TENDERS & CONTRACTS:
                The Company will tender for the supply of bulk purchase. Please send any details in writing to The Company.

                RECEIPT OF GOODS:
                The goods when received will contain a delivery note which should be checked carefully upon arrival for the correct number of parcels, signs of parcel abuse and correct content of parcels. If the outside of a package or parcel appears damaged, sign but state 'Damaged' on the carriers receipt. UNDER NO CIRCUMSTANCES SIGN FOR THE CONSIGNMENT AS 'UNCHECKED' OR WORDS TO THAT EFFECT. Any discrepancy should be notified to us immediately.
                CLAIMS, SHORTAGES AND MISSING GOODS: Notification of damage or shortage must be made to The Company in writing within three days of receipt of the goods. If goods are damaged you may refuse delivery and inform us immediately. Notification regarding non-delivery of the whole or part of a consignment must be made to the company within 14 days from the invoice date otherwise no claim can be entertained. Please do not attempt to return any goods until advised to do so by the company.

                TITLE:
                Title to the goods does not pass to the purchaser until the invoice is paid in full. The proper law of all transactions between the parties is English Law and any disputes arising shall be determined by the courts in England.

                RETURNS:
                Goods may only be returned subject to permission from The Company. A charge will be imposed for handling and carriage. Any customer wishing to return unwanted goods should inform the company within seven days of receipt of the goods.

                BESPOKE ITEMS:
                A deposit may be required for bespoke items. Bespoke items cannot be returned and must be paid for in full.

                GUARANTEE:
                The Company offer a standard guarantee of 12 months from date of invoice against faulty materials or workmanship for all its products unless stated otherwise on the invoice.

                Our Privacy Policy

                We are committed to protecting your privacy. We will only use the information that we collect about you legally in accordance with the Data Protection Act 1998. We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

                We will not e-mail you in the future unless we feel we have a particular service that you may find useful. At this - and any other point - you will be offered the chance to refuse this service.

                The type of information we collect about you includes:

                1. Your Name
                2. Address
                3. Phone Number
                4. E-Mail Address
                5. Credit/Debit Card Details

                We will never collect sensitive information about you without your explicit consent.

                The information we hold will be accurate and up to date. You can check the information we hold on you by e-mailing, writing or phoning us. If you find any inaccuracies we will delete or correct it promptly as per your requirements.

                The personal information that we hold will be held securely in accordance with our internal security policy and the law.

                If we intend to transfer you information outside the EEA (European Economic Area) we will always obtain you explicit consent first.

                We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings.

                UNDER NO CIRCUMSTANCES will your personal information be passed on to any other parties. Any information we hold will be used only by us in a responsible way and only for the purpose of offering a better shopping experience. 

                Email: sales@trackandfieldsports.co.uk   Telephone: 0870 766 2830

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                Our Sales team is available between 9.00am and 5.00pm Monday to Friday, and Saturday 9-12 noon

                Call: 0870 766 2830

                Fax: 0191 406 7561

                Email sales@trackandfieldsports.co.uk






                Track & Field Sports Ltd, PO Box 1124, Newcastle upon Tyne, NE99 2XN 

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